philbeth Privacy Policy — Your Data, Protected

1. Introduction

philbeth ("we", "us", "our") respects the privacy of everyone who uses the philbeth platform at philbeth.best. This Privacy Policy describes how we collect, use, store, and disclose personal information in connection with your use of our website, mobile application, and all related services (collectively, the "Service").

This policy is written to comply with the Philippine Data Privacy Act of 2012 (Republic Act 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By creating a philbeth account or by using any part of the Service, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

philbeth is the personal information controller for data processed through philbeth.best. This means we determine the purposes and means of processing your personal information. If you have any questions about this policy or wish to exercise your data rights, please contact us using the details in Section 14.

3. Personal Data We Collect

philbeth collects the minimum personal data necessary to provide a safe, compliant, and functional gaming service. The categories of data we process include:

• Identity data: full legal name, date of birth, nationality, government-issued ID number, and a copy of a valid Philippine ID (e.g., PhilSys, UMID, passport, driver's licence)
• Contact data: email address, mobile number, and current address
• Financial data: payment method details (GCash number, bank account reference, card type and last four digits), deposit and withdrawal transaction records
• Account data: username, hashed password, account preferences, session history, game activity logs, and bonus usage records
• Technical data: IP address, device type, operating system, browser type and version, and approximate geolocation derived from IP
• Communications data: records of customer support chats, emails, and in-app messages
• Usage data: pages visited, features used, time on site, and interaction patterns within the philbeth platform

We do not collect sensitive personal information such as biometric data, health records, or political affiliations unless specifically required by regulatory obligation and disclosed separately.

4. How philbeth Uses Your Personal Data

All data collected by philbeth is used for specific, legitimate purposes tied directly to operating a licensed gaming service. We do not process your data for purposes that are incompatible with why it was originally collected.

• Account registration and management: creating your profile, verifying your identity, and maintaining your account over time
• Transaction processing: handling deposits, withdrawals, and bonus credits accurately and in compliance with payment provider requirements
• KYC and AML compliance: verifying your identity before withdrawals and monitoring transaction patterns for potential money laundering as required by Philippine anti-money laundering regulations
• Fraud prevention and security: detecting unusual login activity, flagging potentially fraudulent transactions, and protecting other philbeth members from harm
• Customer support: responding to your queries, resolving disputes, and maintaining a record of support interactions for quality and accountability purposes
• Platform improvement: analysing aggregated usage data to understand which features work well and which need improvement, without identifying individual users
• Legal and regulatory compliance: meeting obligations under Philippine gaming regulations, the DPA, and any lawful requests from government authorities
• Marketing communications: sending promotional offers and platform updates to members who have opted in — you may opt out at any time through your account settings or by contacting support

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, philbeth processes your personal data on the following legal grounds:

• Contractual necessity: processing required to fulfil the service agreement with you (registration, payments, game delivery)
• Legal obligation: processing required to comply with Philippine law, including PAGCOR regulations, AMLA obligations, and NPC requirements
• Legitimate interest: fraud prevention, platform security, and aggregated analytics — balanced against your privacy interests
• Consent: optional marketing communications, which you may withdraw at any time without affecting your use of the philbeth Service

6. Sharing Your Personal Data

philbeth does not sell, rent, or trade your personal information to unrelated third parties for commercial purposes. We share your data only in the following circumstances:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet providers, and card networks receive transaction data necessary to process your deposits and withdrawals
• Identity verification providers: third-party KYC services that help us verify government IDs and confirm that you meet eligibility requirements
• Regulatory authorities: PAGCOR, AMLC, the NPC, and law enforcement agencies when required by lawful order or mandatory reporting obligation
• Technology service providers: hosting, analytics, and security partners who process data on philbeth's behalf under strict confidentiality and data processing agreements
• Corporate transactions: in the event of a merger, acquisition, or asset sale, your data may be transferred to a successor entity, with notice provided to affected members

All third parties who receive philbeth member data are required to handle it in accordance with the DPA and their own contractual obligations to us.

7. Data Retention

philbeth retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business purposes. Specifically:

• Account and transaction records are retained for a minimum of five years from the last transaction date, as required by Philippine anti-money laundering regulations
• KYC documents are retained for the same minimum period and deleted securely thereafter unless a longer retention period is required
• Customer support records are retained for two years from the date of the final resolution
• Technical logs (IP addresses, session data) are retained for up to 12 months for security and fraud investigation purposes
• Accounts that remain inactive for five years with no balance may be closed, with appropriate notice provided

When data is no longer needed and the retention period has elapsed, philbeth permanently deletes or anonymises it so it can no longer be linked to you.

8. How philbeth Keeps Your Data Secure

Protecting member data is a core operational priority at philbeth. We maintain technical and organisational measures proportionate to the sensitivity of the data we hold:

• All data in transit between your device and philbeth servers is encrypted via TLS 1.2 or higher
• Sensitive data at rest (payment references, identity documents) is stored in encrypted form
• Access to personal data within philbeth is restricted to personnel who require it to perform their role, governed by role-based access controls
• Production systems are separated from development and testing environments
• philbeth conducts regular internal security assessments and remediates identified vulnerabilities on a priority basis
• In the event of a personal data breach that is likely to cause harm to affected members, philbeth will notify the NPC and affected individuals within the timeframes prescribed by the DPA

9. Cookies and Tracking Technologies

philbeth uses cookies — small text files stored on your device — and similar technologies to make the platform function correctly, remember your preferences, and understand how members use the site.

The types of cookies philbeth uses include:

• Strictly necessary cookies: required for the platform to operate, including session authentication and security tokens — these cannot be disabled
• Functional cookies: remember your language preference, remembered login state, and display settings
• Analytics cookies: aggregate data on page views, navigation paths, and feature usage to help philbeth improve the platform — data is anonymised before analysis
• Marketing cookies: used only with your consent to track responses to promotional campaigns sent by philbeth — not shared with external advertising networks

You can manage or delete cookies at any time through your browser settings. Disabling strictly necessary cookies may affect your ability to log in or use certain features of the philbeth platform.

10. Your Data Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to your personal information held by philbeth:

Right	What it means for philbeth members
Right to be informed	Know what data philbeth collects and how it is used — covered by this Privacy Policy.
Right to access	Request a copy of the personal data philbeth holds about you.
Right to rectification	Ask philbeth to correct inaccurate or incomplete personal data.
Right to erasure	Request deletion of your data where philbeth no longer has a lawful basis to retain it.
Right to object	Object to processing based on legitimate interest, including marketing communications.
Right to data portability	Receive your personal data in a structured, commonly used format where technically feasible.
Right to file a complaint	Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise any of these rights, contact the philbeth Data Protection Officer at support@philbeth.best. Requests are processed within 15 business days. We may ask you to verify your identity before fulfilling a request.

11. Minors

The philbeth platform is strictly for adults aged 18 and above. philbeth does not knowingly collect personal data from anyone under 18. If we discover that personal data belonging to a minor has been submitted, we will delete it promptly and, if applicable, report the matter to the relevant authority.

If you are a parent or guardian and believe that your child has submitted personal information to philbeth, please contact our support team immediately so we can take appropriate action.

12. Cross-Border Data Transfers

philbeth primarily stores and processes data within the Philippines. Where data is transferred to service providers operating outside the Philippines — for example, cloud infrastructure providers or international KYC services — philbeth ensures that appropriate safeguards are in place. This includes data processing agreements with binding data protection obligations comparable to the requirements of the Philippine DPA.

Members will be informed if a specific processing activity involves a cross-border transfer to a jurisdiction that the NPC has not assessed as providing adequate protection, and appropriate additional safeguards will be applied.

13. Changes to This Privacy Policy

philbeth may update this Privacy Policy periodically to reflect changes in how we operate, changes in technology, or updates to Philippine privacy law. When material changes are made, we will notify registered members via email or a prominent notice on the philbeth platform at least seven days before the changes take effect.

The "Last updated" date at the top of this page indicates when the current version was published. Continued use of the philbeth Service after the effective date of any update constitutes acceptance of the revised Privacy Policy.

14. Contact Us and Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the way philbeth handles your personal data, please reach out to us:

• Email (DPO): support@philbeth.best
• Live Chat: 24/7 through the philbeth platform
• FAQ: philbeth.best/faq

Please include your registered account email address and a clear description of your query or request. The philbeth Data Protection Officer will respond within 15 business days. For unresolved concerns, you may also lodge a complaint with the National Privacy Commission of the Philippines.